Screenshot organisations

On Thursday, 23 April 2020, SERI in collaboration with Ndifuna Ukwazi, Lawyers for Human Rights, Consortium for Refugees and Migrants in South Africa, Legal Resource Centre and ProBono.Org addressed a statement to the National Command Council, relevant Cabinet Ministers and respective Provincial Departments of Human Settlements.

The statement addresses the insufficient measures currently in place to safeguard against landlords disconnecting a tenant’s electricity and water connection during the lockdown. 

The organisations note, with concern, that evictions have continued during the national lockdown despite COVID-19 regulations explicitly prohibiting the eviction of people from their homes. 

“Since the beginning of the lockdown we have collectively received 82 reports and requests for assistance from persons being evicted or threatened with eviction by private landlords during this national lockdown. We note that these are cases that have been reported to this collective, it is likely that there are many more across the country. In some instances, the SAPS have been helpful in protecting tenants but this is not always the case. We are now also increasingly receiving reports that landlords have disconnected electricity and water or have threatened to disconnect water and electricity. The disconnection of electricity and water deprives a tenant of essential services which are needed to combat COVID-19 and significantly denudes the underlying reasons why a person’s home is considered their first line of defence.” 

To this end, the organisations call on the National Command Council and the relevant provincial and municipal task teams:

  • To suspend all water and electricity disconnections (even in instances where accounts are in arrears) until the lockdown is lifted.
  • To provide practical steps for recourse for people who have had their electricity and water disconnected to have same reconnected for the duration of the lockdown.
  • To direct all landlords to not disconnect a residential tenants’ electricity and water connection during the lockdown even in instances where there arrears including rental arrears and to ensure that the South African Police respond to assist tenants in instances where landlords do not follow the direction.
  • To ensure that all provincial Rental Housing Tribunals are operational and a public announcement is made on the processes through which complaints can be filed and investigated during the lockdown. In the event that the Rental Housing Tribunal cannot provide such services, we call for the provincial task teams to set up an alternative service in which rental housing complaints, which if not resolved during the lockdown would result in substantial injustice, can be filed and resolved.
  • That the interventions we have called for apply to all persons living in South Africa and not only to citizens. This is especially necessary to guard against discriminatory interventions and ensure that all are protected.

Read the full statement here.

SERI 10 Years final


  • Download the 10-year special edition of the SERI Annual Review here.
  • Download the pdf version of this newsletter here.

On 11 April 2020, a group of civil society organisations made a submission to the Department of Human Settlements (NDHS) on its proposed strategy to de-densify informal settlements in response to COVID-19. Through the COVID-19 Informal Sector Task Team and Engagement Platform established by the NDHS, CSO’s have also engaged with the NDHS regarding strategy and submitted that:

Marikana Pic

“The informal settlement communities we work with have expressed deep concerns about the social, political, economic and technical impact of de-densification and the disruption it is likely to cause. Similarly, international experts and leading organisations, such as the UN Rapporteur on the Right to Housing, UN-Habitat and Amnesty International, have taken a strong stance against relocations and evictions of any kind as a response to COVID-19.”

The submission argues that de-densification should not be the central thrust of a human settlements response to informal settlements. It calls for a wide-scale emergency response to provide water, sanitation, hygiene and food relief to all informal settlement residents.

The submission sets out the considerations, risks and unintended consequences that together indicate that de-densification should not be adopted as a strategy to mitigate against the spread of COVID-19. It then proposes alternative and more sustainable responses in the short, medium and long term to address the challenges presented by the COVID-19 pandemic.

Some of these short-term (0 – 3 months) response priorities include:

  • state-citizen partnerships for sharing resources, knowledge and responsibility;
  • communications, education, community organisation, data management and provision of permits for community organisers and support organisations;
  • ensuring food security through food aid, supporting informal traders and micro and informal enterprises;
  • provision and maintenance of water and sanitation facilities, provision of hygiene supplies and disinfectants; and efficient solid waste management;
  • focus on vulnerable groups including children, older persons, people with disabilities and people affected by gender-based violence.
  • Read the full submission to the Department of Human Settlements here.

Newsletter2020 Q1

This is SERI's first newsletter of 2020. In it we present highlights of our work since December 2019. 

In response to increasing COVID-19 prevalence rates, President Ramaphosa announced an initial 21-day shutdown commencing on 27 March 2020. SERI has closed its offices and continues to offer telephonic legal advice and support, litigation as possible by the courts, social research as well as media and policy advocacy. 
SERI has also supported and endorsed various social justice initiatives related to COVID-19. These include: 

  • A call for a moratorium on evictions addressed to the National Command Council; the Minister of Health; the Minister of Home Affairs; the Minister of CoGTA; the Minister of Water, Sanitation and Human Settlements, and the Minister of Rural Development and Land Reform, led by Ndifuna Ukwazi. The letter stressed that those who would be rendered homeless by evictions during this time will be made vulnerable to contracting COVID-19. 
  • Land Network National Engagement Strategy for South African (LandNNES)’s Food Security in the context of COVID-19 in South Africa: a Civil Society Perspective, to the UN’s Food and Agriculture Organization (FAO). LandNNES recommends the establishment of a Food Security Sector Engagement COVID-19 Platform.
  • A Programme of Action in the time of COVID-19 – A call from civic and community structures in South Africa, led by Tshisimani Centre for Activist Centre, is a programme of action that calls for the implementation of 10 safety measures that focus on protecting the most vulnerable members of society as the country grapples with the COVID-19 pandemic.
  • SERI together with inner-city and informal settlement community leaders we work with also participate in the COVID-19 Informal Settlement Sector Platform led by the National Upgrading Support Programme (NUSP) and the Department of Human Settlements. SERI is actively linking government efforts to provide emergency water and sanitation to social movements and CBOs, to amplify the advocacy work of SAITF, Abahlali baseMjondolo and other partners in relation to the COVID-19 regulations, and to facilitate movement permits for activists in the inner city and informal settlements.

SERI currently has 94 active cases through which we provide essential assistance to communities to resist evictions and secure basic services in their homes in informal settlements and inner-city buildings; to safeguard their right to public participation; hold duty-bearers to account and defend their right to work. 
During this period, SERI furthered its advocacy around the right to work in South Africa through a workshop co-hosted with the African Centre for Cities and the London School of Economics and Political Science. SERI also submitted its comments on the City of Johannesburg’s draft policy on temporary emergency accommodation and its objections to the City of Cape Town’s proposal to renew its lease of 45.99 hectares of land for R1,058 per year to the Rondebosch Golf Club especially in the face of the housing crisis in Cape Town.

In terms of litigation, the last three months have been busy. Informal traders in Mogwase secured a victory against an eviction that was sought against them by Transnet. The residents of the Marikana informal settlement in Philippi secured a victory after reaching an agreement with the City of Cape Town and the property owners, which was made an order of the Supreme Court of Appeal. The City of Cape Town was ordered to purchase that land on which the settlement is located. 
SERI also appeared in the Constitutional Court arguing for the inclusion of domestic workers in the Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDA). SERI further argued that the inclusion of domestic workers in COIDA should be applied retrospectively. 
SERI also appeared in front of a full bench in the Gauteng High Court on behalf of over 2000 inner-city residents who are challenging the constitutionality of section 13(7) of the SAPS Act which allowed for the City of Johannesburg and the South African Police Service to conduct warrantless raids on their homes.

  • Access the full newsletter here

Had informal settlements been upgraded and adequately serviced, residents would not be confronting the COVID-19 pandemic in overcrowded conditions, and sharing poor-quality water and sanitation facilities.


Slovo Park Informal Settlement Johannesburg


The Melani case is about the Slovo Park informal settlement challenging the City of Johannesburg against a mass relocation, and towards in situ upgrading. 

In 2014, the Slovo Park Community Development Forum (SPCDF) approached the Gauteng Local Division to oppose the City’s plan to relocate residents to an area called Unaville, situated 11 km’s from the settlement. The SPCDF requested the court to compel the City to apply for funds from the Provincial Department of Human Settlements, and implement the Upgrading of Informal Settlements Programme (UISP), contained in the National Housing Code (2009). 

The UISP says that informal settlements must be upgraded in situ (where they are) with minimal disruption to social and livelihoods networks, and full community participation. It sets out how national, provincial and local government should work together. The policy supports municipalities to ensure that informal settlement residents enjoy tenure security and basic services as a first step.

In April 2016, the Melani judgment confirmed that the UISP is binding on municipalities, and that local government’s failure or refusal to apply the policy was unlawful. The City was ordered to prepare and submit a funding application to the Provincial Department of Human Settlements in order to upgrade Slovo Park informal settlement in terms of the UISP.

Slovo Park playThe judgment highlighted that the UISP applies to all informal settlements and that relocation must be turned to as a last resort. Acting judge Strauss contextualised the Melani case as implicating constitutional rights to tenure security and basic services that require effective relief. She went on to state that “the only effective relief would be to direct the City to commence the process the UISP prescribes for the upgrading the Slovo Park settlement”. 

Since the judgment, Slovo Park has made significant progress. In 2018, the City of Johannesburg electrified Slovo Park as a first step to the settlement’s in situ upgrade. This was an achievement for residents who had lived without formal electricity for 27 years. The SPCDF played a central role in facilitating the electrification of the settlement through a multi-stakeholder task team formed in 2016. The second, and most recent, victory is the City’s funding application to the Provincial Department of Human Settlements, which was finalised and submitted in November 2019. The SPCDF worked closely with their advisors and partners to ensure sufficient community input in preparing the City’s application.

The COVID-19 pandemic has severe consequences for people living in informal settlements. Decades of neglect have meant that they often lack clean water, adequate shelter and sufficient emergency health services to prevent the spread of the virus. In situ emergency response is needed urgently to provide soap, food, basic services, to empty pit latrines and chemical toilets. Community-based organisations require communication support from the government to provide information and spread awareness about disease management facilities. Upgrading informal settlements in situ is paramount to curbing COVID-19 transmission. In instances where relocation is necessary, it must not equate to eviction and forced removal. Resident consent must be strictly adhered to.

In collaboration with the SPCDF, SERI is updating the second edition of the Slovo Park Community Practice Note (CPN). The updated CPN, which will be released soon, continues to document Slovo Park’s struggle for development through the lens of their community-based strategies and tactics, since receiving the 2016 court order. 

  • First edition of the Slovo Park CPN, “Twenty Years of Broken Promises” is available here
  • Read the Slovo Park judgment here.
  • Short documentary on sanitation for women with disabilities in Slovo Park, “The Struggle to be Ordinary”, is available here.
  • Download a policy brief on sanitation for women with disabilities in informal settlements here.


Contact details: 

  • Dan Moalahi, Slovo Park Community Development Forum: 072 676 8543
  • Lerato Marole, Slovo Park Community Development Forum: 067 900 4274



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